Preferred™ Multi-Zone Heat Pump With Basepan Heater
Preferred™ Heat Pump With Basepan Heater
Preferred™ Cassette Indoor Unit
Preferred™ High Wall Indoor Unit
Preferred™ Floor Console Indoor Unit
Bryant Preferred™ Ducted Indoor Unit
Preferred™ Heat Pump With Basepan Heater Preferred™ Multi-Zone Heat Pump With Basepan Heater Preferred™ Model: 619PB High-wall indoor unit Preferred™ Cassette Indoor Unit Bryant Preferred™ Ducted Indoor Unit Preferred™ Floor Console Indoor Unit
Preferred™ Heat Pump With Basepan Heater
Preferred™ Heat Pump With Basepan Heater
Model: 38MAR
OUR PRACTICAL YEAR-ROUND SOLUTION FOR VERSATILE DUCTLESS COMFORT
Great for a room addition or converted space, this Preferred™ Series ductless heat pump isn't afraid of a little cold snap. Designed to deliver in conditions that other heat pumps fear, this model can pump out 100% of its capacity as temperatures drop to 5° F outside (when properly sized and matched with specific indoor units).
Efficient, quiet, and flexible, it's the practical solution for your ductless needs.
- ENERGY STAR® QUALIFIED:
- Some sizes qualified
- SEER EFFICIENCY:
- Up to 25.0
- HSPF EFFICIENCY:
- Up to 12.0
FEATURES
- 100% Heating Capacity at 5° F (-15° C)*
- Inverter Compressor
- Up to 25.0 SEER cooling efficiency
- Up to 12.0 HSPF heating efficiency
- Select sizes are ENERGY STAR® certified based on indoor unit pairing
- Available in 115V and 208/230V
- Sizes ranging from 09 to 36
- Built-in base pan heater
- Piping length 82-164 ft. depending on unit capacity and system configuration
- Refrigerant leakage detection
- Condenser high-temperature protection
- Quiet outdoor sound operation, as low as 52.5 decibels
- Line lengths 82-164 ft. depending on unit capacity and system configuration
- 46° F heating mode (heating setback)
- 10-year parts limited and 10-year compressor limited warranties to the original purchasing owner upon timely registration
- Compatible units:
SPECIFICATIONS
-
EFFICIENCY MANAGEMENT
Energy Efficiency: Up to 25.0 SEER/up to 15.0 EER/up to 12.0 HSPFENERGY STAR®: Select sizes are ENERGY STAR® certified based on indoor unit pairing
COMFORT MANAGEMENT
Cooling Operating Range: -13° F up to 122° F (-25° C up to 50° C)Heating Operating Range: -22° F up to 86° F (-30° C up to 30° C) - Sizes 09-24 (208/230V) -13° ~ 86° F (-25° C up to 30° C) – Sizes 9, 12 (115V) & 30, 36 (208/230V)Quiet Levels: as low as 52.5 dB(A)
TECHNOLOGY
Compressor: InverterSystem Capacity: 0.75 - 3 tonsVoltage: 115V (Sizes 9, 12), 208/230V (Sizes 9-36)
AESTHETICS
Construction: Durable, heavy-gauge galvanized steelPaint: Baked-on, powder paintLine Length: Up to 164 ft.
Preferred™ Multi-Zone Heat Pump With Basepan Heater
Preferred™ Model: 619PB High-wall indoor unit
Preferred™ Cassette Indoor Unit
Bryant Preferred™ Ducted Indoor Unit
Preferred™ Floor Console Indoor Unit
With a long list of 100% satisfied customers, you can rest assured that you're investing in the right Contractor.
Mary Paulsen
12:47 15 Oct 20
After 5 different estimates from the highest ranked heating & cooling companies in San Jose, my decision to go with Silicon Valley Comfort was immediate during the walk through consultation with the owner himself, Johnathan Towner. His credentials were impressive, but the way he explained his ideas and portrayed his vision on how he would like to approach my unique project was very impressive and he explained it in such a way that my husband and I would easily understand it. He was the only contractor out of the five estimates I had received, that inspected the ductwork under my home; and with such detail I might add. He drew out the footprint of our house, and mapped out each of our pipes with all the sizes of them and to which room they were for. I was so impressed with the drawn up layout of our existing hvac and ductwork system. He added photos to the document and assigned them to the ducts in the drawing. It was very easy for me to get an entire overview of how our current system was designed. Johnathan and Nina went over their findings and presented us with solutions to consider.
There was no doubt that Silicon Valley Comfort was our choice contractor.
Both, my husband David and I were happy to move forward with this business.
The most impressive part of our experience, was that Nina and Johnathan (the owners) were going to be doing the installation themselves, not a group of employees they have working for them, but the owners themselves are the installation crew, the salesmen and saleswoman, and the service technicians. Silicon Valley Comfort is just Nina & Johnathan.
This company was more expensive than the others, but being that the owners both installed everything from start to finish, it was a great investment. My Bryant Furnace and Air Conditioning system works wonderfully.
also, I splurged to get the Bryant Evolution Electronic air purifier, and the air is so clean in my home, I used a Testing device to confirm its working as advertised, and the air quality in my home is the best it's ever been.
Thanks Johnathan & Nina
We'll see you in spring for our maintenance visit.
God Bless .
There was no doubt that Silicon Valley Comfort was our choice contractor.
Both, my husband David and I were happy to move forward with this business.
The most impressive part of our experience, was that Nina and Johnathan (the owners) were going to be doing the installation themselves, not a group of employees they have working for them, but the owners themselves are the installation crew, the salesmen and saleswoman, and the service technicians. Silicon Valley Comfort is just Nina & Johnathan.
This company was more expensive than the others, but being that the owners both installed everything from start to finish, it was a great investment. My Bryant Furnace and Air Conditioning system works wonderfully.
also, I splurged to get the Bryant Evolution Electronic air purifier, and the air is so clean in my home, I used a Testing device to confirm its working as advertised, and the air quality in my home is the best it's ever been.
Thanks Johnathan & Nina
We'll see you in spring for our maintenance visit.
God Bless .
kell_oh_well _
07:44 03 Oct 20
Everyone with this company is beyond professional and kind. Not only were they genuinely caring about our issue, but they were prompt and kept an open line of communication the whole time. The reliability alone is enough for 5 stars but man, they went above and beyond. Jonathan, our repair technician was so helpful and ensured everything was fixed and took the time to get our A/C back up and running. If I could give more stars, I would.. highly recommend!
Salman Karbasi
04:43 18 Sep 20
Our AC stopped working a day before Labor Day during the heat wave and low air quality due to wildfires. John and Nina managed to come over on Labor Day night which I couldn’t believe as no contractor was available to work on the long weekend. John was able to diagnose the problem quickly and got our old AC working again! John patiently walked me through the issue and only changed the parts that needed to be changed. They are the most professional, honest and punctual HVAC company that I could have imagined. I highly recommend John and Nina!
Bob VanDyne
22:44 06 Sep 20
During a heat wave my AC went out when we needed it the most, contacted several other companies that would not even answer their phone. Silicon Valley Comfort answered and came over as soon as they could to repair my AC. John and Nina showed up to my house and within 30-45 minutes the AC was good if not better than new. They will now be the folks who service our heating and AC units. Honest, professional, and quick with no price gouging. Just imagine that in the this valley !!! They now have a new life long customer !!! Thanks Sulicon Valley Comfort 😎
Dawn McKay
04:30 23 Aug 20
Wonderful experience again!! Thank you so much! Last year, I moved into my new home and found our AC not working. They told me i the unit needed replacing...they also suggested a possible warranty (my 1st home). They didn't want to cancel the existing warranty....so they gave me a loaner ac to use until I was able to get repairs done. Saved my friend and my 2 small pets from baking.Thank you again!
Trevor Kidd
22:17 17 Aug 20
Our AC went down on a 102 degree weather day in my area and my grandmother, who was going to come home from the hospital the next day with heart problems, would not have been able to withstand the unbearable heat in our house. I called AC contractors EVERYWHERE, none of them had time to come out that day. I was ready to give up calling contractors, but then I found Silicon Valley Comfort's webpage and they made time for me in the middle of the night. They were SUPER friendly and fixed our AC system right away. We were so grateful for the services they provided right when we needed it the most. One of the BEST, if not, the BEST HVAC services one could hope for!
phxperc
21:13 15 Aug 20
My AC went out at 4pm and after calling 7 other “24 hour HVAC” companies who told me they wouldn’t be able to get to me for a couple days, I called Jonathan and Nina at SVC.They came the same night and stayed until the morning hours to identify the problem and implement a fix. It required them to come back a few ours later due to the blower needing soaking for cleaning. They called me and provided updates as when they would be back. When they came back they completed the job quickly and with very fair pricing.Jonathan and Nina came to my house wearing masks and were respectful of our no shoes in the house rule(we have a baby).I would highly recommend them to anyone looking to get their AC fixed or repaired. They were both very meticulous with their work and it shows that they take pride in the quality of work they produce.I will definitely be calling them again for my HVAC needs.
Tam H.
14:11 15 Aug 20
My AC went out at 4pm and after calling 7 other "24 hour HVAC" companies who told me they wouldn't be able to get to me for a couple days, I called Jonathan...
Tadeus Gunawan
09:12 15 Aug 20
Awesome crew! Johnathan came right away, although it was past 1 AM, and fixed our AC in 30 min during a heatwave. We definitely have a new HVAC company.
Shilpi Ahuja
05:38 14 Aug 20
Called late evening for an emergency repair. They did an excellent job and didn’t try to sell any additional services. Infact did a unit cleanse so my old unit can last few more years. Honest and hardworking people. Highly recommend.
Kiran Desai
22:45 12 Aug 20
John has very good work ethic. He is very thorough, sincere and detail oriented. He replaced the control board and the capacitor to get blower motor working again. Service rate is very reasonable. Nina Was always very pleasant over the phone. I would not hesitate to call them in the future.
david wong
03:01 29 Jul 20
Very professional and knowledgeable working on my HVAC system. I was very impressed with their detail and explanation of the work in progress. Plus, the two technicians were very nice and practiced Covid 19 safety protocol!
Inna Yaroslavsky
22:57 14 Jul 20
It happened on very hot Saturday - my Air Conditioner stopped working. The majority of companies that do AC repair do not work on Saturdays/Sundays. The forecast showed several very hot subsequent days but the earliest appointment I could get was only on Tuesday. I kept searching - finally I was lucky to find Silicon Valley Comfort that works 24/7. I called them at 2 AM - surprise, somebody immediately picked up the phone. It was Johnathan, the company’s owner. (He seems to be working 24/7!) His schedule for Sunday was practically full but he found a couple of hours on Sunday very late evening. Moreover, he stopped by my house at 9 AM Sunday morning and brought portable AC (and connected it in my bedroom) to avoid my overheating until he comes in the evening. Miracles do happen - on Sunday late evening my AC started working again.Over the years my AC was repaired several times. Never before Johnathan fixed it, my AC worked so good. The temperature inside the whole house went down very fast. After all previous repairs it always took much longer time. I can feel really cool air coming out, not just slightly cooler than the temperature inside the house.One more thing to add - Johnathan and his wife, Nina, who assists him, are wonderful people. They are very friendly, and it is real pleasure to communicate with them. Great company, responsive and fully caring for their customers!
John J.
21:12 08 Jul 20
Called in to get a rough estimate quote over the phone. Johnathan provided it along with a bunch of info and tips. Really impressed that he was willing to...
Esther Moon
05:08 07 Jul 20
I called a few places that had good google and yelp reviews. However, this company was the only one that got to me within a few hrs. Other places did not pick up nor did they return the phone call within the same business day. As the services I received was not a 1 day job, it was very comforting that either John or Nina was accessible and responded to texts or phone calls within the hour.When they came for the consult, they were very honest. I have had people trying to sell certain monthly maintenance services. However, John was not like that. He explained what needed to be done and some of the maintenance practices that can help us avoid frequent services. Although the repair of our unit turned out to be longer than the promised time, as complications did arise, he still honored his fees and did not nickle and dime us. He and Nina came after their other jobs (after hours) to complete ours as quickly as possible, which I appreciated very much! Very hardworking.I very much recommend this company. Our AC runs so much more efficiently now and we will be calling again if ever the need!
Brian A.
12:05 06 Jul 20
I came back from vacation to find out that my Air Conditioning was not working. I called Silicon Valley Comfort and spoke to John on the phone, he was able...
Sean Noyce
17:13 03 Jul 20
Really appreciate these guys' great customer service, willingness to share their industry knowledge, and flexibility at late hours on the weekend. I reached out to these guys at 7pm on a Saturday and they were able to help me with a broken AC. They followed up the following day to make sure everything went well and was still working out great. Highly recommend!
Michael Mezheritsky
06:12 26 May 20
Very good service. Quick response time. Recommend.Michael.
Dar Aalaei
20:53 08 May 20
Our AC wasn't turning on so we called SVC. They were able to fit us in their schedule and come out the same day. It was hassle free and they practice social distancing (with masks) so we felt very comfortable. They quickly assessed the issue and provided great insight into the fix, along with what we needed to do to maintain a healthy system. Overall great experience especially compared to other HVAC companies we tried to call on the same day. Thanks guys!
dar a.
14:06 08 May 20
We called a lot of HVAC companies before landing on Silicon Valley Comfort. They were able to fit us in their schedule and come out the same day. They...
Dondakay Demaria
20:22 16 Apr 20
They were awesome! Highly recommended!!
Kenneth T.
00:53 22 Jan 20
Silicon Valley Comfort is the Best Best Best for dong any HVAC services including mini split system. To be honest, I have called so many different HVAC...
David C.
17:06 07 Jan 20
This is my second time calling Johnny to help with our HVAC needs. He fixed our A/C unit when it failed this summer and most recently he fixed our furnace...
Jose Avila
08:56 31 Dec 19
Did a great job identifying failed induction motor and found part next day to finish installation. Very personable and knowledgeable technician which works as a good team with his partner. Thanks for warming us up so quickly Silicon Valley Comfort. 🤙
Beth D
05:52 27 Nov 19
John & Nina we really kind and helpful. They went far above and beyond to help us. John is a seasoned professional, with tons of helpful knowledge. He listened closely to my concerns and took the time to identify the problem. They fit us into a very busy week, coming after hours to inspect our system even when we were new customers. I cannot recommend them enough!
Zvi Benzur
20:00 18 Nov 19
We had a problem with our furnace. I didn't like the response of the company I had worked with before, and based on many positive reviews I called Silicon Valley Comfort. This was a smart move: I got excellent and prompt service and what really impressed me is the deep knowledge and expertise of John about HVAC systems. He pointed out to some issues with my current system and fixed them, most noticeably he pointed to me that my HVAC is 2-stage but was not connected to the thermostat to take advantage of this! He also gave me good tips on how to maintain the system. In summary, I highly recommend Silicon Valley Comfort!
Ste Bland
17:04 18 Nov 19
These guys provide absolutely the best service even out of hours. A well deserved 5 stars.
Linda Morales
05:03 09 Nov 19
John & Nina went above and beyond to make it to my house on a Sunday and wouldn’t stop until they found the issues in our hvac system that were causing our issues. They were very thorough and really cared about how the findings could affect our health. They make a great team and are very knowledgeable. I would not hesitate to refer them!
:0 0:
23:07 15 Aug 19
John is a good person. He answers his own phone and he does what he says he will do. If you want to support a hard-working, independent small business owner, Silicon Valley Comfort is the hvac contractor you should call. There are too many dishonest hvac contractors who will show up and tell you your system is old and it needs to be replaced. John was able to help me fix my existing system and get it running like new. I am grateful for his assistance and glad to know that the next time I need hvac assistance John is just a phone call away.
Carole deCordova
21:46 12 Aug 19
Remember weekend before last when it was in the 90's? Well our A/C quit on Sunday afternoon. I checked with Google and call several businesses. No one was open except Silicon Valley Comfort HVAC. They answered and came out Sunday night about 9:00pm and worked for two hours and fixed the HVAC!!! Excellent work and so very considerate. Call them first.
Calvo Barrow
03:46 03 Aug 19
During the middle of the night on one of the hottest days in the summer, our A/C started blowing warm air. This made it hard to sleep, especially for our one year old. We were lucky to find that Silicon Valley Comfort was actually open 24 hours, unlike other HVAC companies that stated they were 24 hours but only had an answering service . John came right out and was able to diagnose the problem and had the part stocked in his Van. He was very thorough and educated us on the importance of changing our filter more often. We will definitely use them again in the future.
Karen Norton
20:53 29 Jul 19
Very pleased with their service. My previous contact with John and Nina was last year, when my A/C went out on (naturally) one of the hottest days of the year. I agreed to pay a higher price for an emergency visit, and they were outside working on my compressor at 11:00 pm, with flashlights, until it was fixed. This time around, I wanted to get my furnace cleaned. John quoted a reasonable price for "light maintenance", but said if it looked really bad when he opened it up, I could decide if I wanted to go for the complete overhaul (much more expensive). They ended up being about an hour late, but texted me to let me know, and I knew they were just being extra-thorough on the job before mine, so I was OK with it. John checked the unit, said it didn't look too bad (he didn't try to gouge or upsell me!!), so he did the light maintenance. But what's even better is that he ALSO fixed a rattle that had been going on for several years. Others had tried and either failed, or hacked a temporary fix, or said "that's the way these things are", but John stuffed himself inside until he tracked it down. Something about an inducer something-or-other. And the rattle is gone! These guys are meticulous about their work, gave me ideas for when I eventually replace my unit in the future, and were very nice to work with. Would definitely recommend and will use them again in the future.
Mike Rhodes
07:06 27 Jul 19
I have an AC unit on life support but it still works . John came over to see what he could do to extend its use. This is a follow-up effort whereby the first one had misunderstandings by both parties. Due to this John went out of his way to work on the AC at no charge. This was not expected, but John wished to make things right for a customer. I REALLY appreciate what he did for me. I am sure I will be in contact with SVC for further AC support in the future.
Richard Gutierrez
02:38 11 Jul 19
Silicon valley was very easy to work with! They explained the process and made it a very smooth install! They went above and beyond for us! Would definitely recommend and will be using again if needed!
Priscilla Barrow
07:35 07 Jul 19
After our A/C stop working on the weekend during the heat wave, Silicon Valley Comfort was able to get us taken care of. Even with their busy schedule they were able to accommodate us. Not only do they provide 24 hour service but they were the only company that actually answered the phone. John was able to figure out the issue and explained ways to prevent it from happening again. He was very honest and I would highly recommend them.
Eye Club Optometry
05:31 27 Jun 19
John was very helpful explaining the problems with my air conditioning and detailed all of the steps to fix the issues. Fast and excellent service!!!
Pam Alvarado
14:41 12 Jun 19
Silicon Valley Comfort is great to work with and super responsive. Our A/C stopped working on the 100+ degree day. 🙁 I called Silicon Valley Comfort and they got me on the schedule the very next day, even offered to come very late that same evening. Very professional and honest service. I will use them again with no hesitation!!!
Nabeel I.
00:05 10 Jun 19
Fast, same-day service at a fair price!Our A/C stopped working last night, on the eve of multiple days of 95+ degree heat. I called multiple HVAC...
Matthew Hewett
07:15 08 Jun 19
Silicon Valley comfort was a great choice
Kenneth Tse
00:26 08 Jun 19
Silicon Valley Comfort is one of the best HVAC service I have seen so far compare most of other one in Bay Area. Technician are not only very knowledgeable, but also very patient to the customer. John and Nina are always think of customer side, they are proposed and suggest a way that the customer who can save money for the HVAC service/installation. They are not only specialty on regular HVAC system, but also expert on both US/Japanese Mini Split System. To be honest, there are not too many HVAC service company know how to install HVAC system especially Japanese version. Thank you for John for all the suggestion and guideline to install my 2-Zones Japanese version of LG Mini Split system, John's suggestion save me more thousand for the installation. And, they did very good job and fast for my 2 Zones Japanese Mini-Split System, and they will help you out all the time even after they completed the installation, so don't hesitate to contact them if you need any HVAC service or any questions regarding to HVAC etc. Thank you for all your help.
Karen Martin
16:51 03 Jun 19
The service was fast, reasonably priced, and my A/C works again. I can't ask for anything more!
Eric Rynne
21:18 28 May 19
Silicon Valley Comfort is the best HVAC contractor in the San Jose area. I have used John and his team on two different properties and they never disappoint. They show up on time, get the work done and take off without leaving a mess for me to clean up. Thank you again John!
John Rodriguez
22:48 03 May 19
great customer service from John and Carlos they were able to easily identify the problem and get the unit up and running. i would highly recommend them.thank you
Suhas Anand
01:18 03 May 19
This one is long pending .... We had thought we had a clog in drain pipe as we had a leak from secondary pipe, and John was there to help in no time, he was exhausted from a busy day but did not think twice to come over and take a look to help out. He did mention and showed the builders had used a poor quality pipe and it had broken in a way that it required thinking out of the box to fix it as the other half was glued to the system, had it been anyone else, they would have taken advantage and called for a heavy repair, but John started thinking out of the box and came up with an innovative way to fix it... and also installed a water shut off switch (for no cost) .. amazing service and an amazing human. Highly recommend Silicon Valley Comfort .. its a relationship thats build to last...
Nigel G.
17:41 29 Apr 19
Silicon Valley Comfort are top notch! When my air conditioner needed servicing, they quickly diagnosed the issue and presented me with various options. I...
Troy Towner
13:57 16 Apr 19
Great AC service on a weekend! Answered all my questions, and they stuck with their reasonable quotes. Highly recommend! Will be back for our furnace replacement. Thank you Silicon Valley Comfort, it's difficult finding reputable shops.
Kenny Xu
08:42 12 Feb 19
I live in the bay area and usually like to call for local folks for my house repairs, garage door, water heater, and then this one, furnace.We called them as our furnace went out on the coldest night of the year. Nina picked the call and was honestly telling us our 15 years old furnace should not need major repair or replacement. Before the call, I already did some online research and saw some horror stories.They came next morning, quickly found the broken igniter and replaced it with a compatible but better type. John also did a thorough checkout to be sure the furnace in a good working condition.The price is reasonable to me, especially considering the cold day with all people calling for helps.I'll call them to bypass the PG&E controller on my AC as I'm no longer in PG&E program. The price they quoted was also very reasonable. I'd highly recommend them.-Kenny
Valeriy Ryabchenko
01:58 03 Jan 19
Recently we had to replace HVAC system in our house. This is a very expensive project, I have invested a lot of time educating myself about basics and state of the art of HVAC systems, read a lot of articles on how to approach this project. One of the main learnings was that the most important thing is to pick a trustable certified contractor. When I started looking for one, I have quickly realized that I knew more about modern HVAC systems then the contractors I contacted, I could not trust such a project to those. Finally, I have contacted John and it became immediatelly obvious that he is a real enthusiast of HVAC systems, he was the right person for the job. When Nina and John started the work I was impressed with the level of their professionalism and attention to smallest details. These guys did not try to cut any corners, cared a lot about our long term health and were trying to make sure the system will be safe and efficient. John is also a very gifted craftsman, to increase efficiency of the system he created an extra duct to the second floor and constructed everything from raw materials himself. At the end we were very happy with the system, it was elegant and efficient. We have also become friends with Nina and John, they are really nice and honest people!
Sanjay Gupta
03:10 21 Nov 18
This review is different because John never set foot in our house and solved our problem. Speaks volumes about his passion and genuineness. Having talked to multiple HVAC specialists and many more who did not return our calls, John was available on our first call. He listened to the issue patiently, asked me the right questions and explained what may be going wrong. That led us into researching more and to take a peak ourselves if it was worth his time to come and fix it. In the process, we discovered the source of bad smell from the furnace (sparing the details here). Ultimately our problem was fixed but I still decided to leave a recommendation for his knowledge, eagerness to help, (he knew we didn't have heat) diagnose and fix the situation. Everyone else suggested replacing the unit instead of fixing a working unit. I did promise him I’ll call him first, if we ever needed HVAC services in future.
Nainesh Darji
01:34 21 Nov 18
I like the service. I called them at 11PM and Johnny and Nina were ready to come at 1AM in morning to install thermostat. They have done job very neat and clean. Looking forward to get more HVAC work done from Silicon Valley comfort.
German Montenegro
20:50 06 Nov 18
I met John via an internet ad June 2018 and was a bit nervous due to the previous HVAC person pulling a no show.I could not be more happier than I am with John services. He repaired my A.C that was 15 years old and had never been serviced before. He added new hvac line and new filter system so the a.c unit can run less stressed and can lower the electric bill and it has!. The A.C has been running extremely nice. The electricity bill dropped average off $150-$220 a month depending on how much I use it.He then recommended a tune up for my heater unit. So glad he completed the tune up because I saw a $30-$40 dollar monthly drop in my gas bill since he tune it up amazing!John is extremely professional and knowledgeable I have recommended him to all my family and friends.Thanks again John!
Wendy Jiang
20:49 04 Nov 18
I called Silicon Valley Comfort late afternoon on Sunday since I couldn't get anyone open at that time, then, I think I won the lottery.John answered the phone and he's not only super nice but also super professional. He knew everything what I need to do and he knew how to fix it almost immediately.Just give him a call if you have any wall heater problem like I have, then the rest is history.Thanks John so much for your kind help!!!!
Ashley Novak
04:02 15 Oct 18
Please note, I do not write reviews...and I just had to write one for Silicon Valley Comfort. I called SVC on a Saturday night at around 9:15 PM and he was at my door by 10:30 PM. He stayed until 11:50 PM and had me back up and running by the time he left. And no, I did not mistake my AMs and PMs. SVC provides 24/7 service. He did not rush through any of the work and was extremely thorough - ensuring he checked every possibility so that he made sure the problem was fixed.My husband travels a lot so when something goes wrong, I am at a loss as I have two kids and trying to make service appointments is a nightmare (cause either we have to sit at home for hours waiting for someone to come or they are screaming and I can't even talk to the person). So having SVC provide a service in the evening when my kids were none the wiser was wonderful.Price wise...I thought for sure it was going to be expensive for not only a weekend call but an evening call, but he was so reasonable...I actually wanted to pay him more as I felt he did an amazing job and was charging hardly anything. Definitely would use SVC again and recommend SVC to anyone.
Rebecca Witmer
16:16 21 Sep 18
Silicon Valley Comfort is thorough and trustworthy and provides high-quality work at a reasonable price. John took the time to explain everything he was doing as he fixed our furnace, which needed several tweaks to get it working smoothly again. They were very easy to communicate with via calls and texts and were willing to work outside of normal business hours despite being in a busy season. We look forward to working with them again for preventative maintenance on our furnace.
Armando Davila
19:26 28 May 18
great job thank you ....best prices in town for sure my office is super cold and i love it ....john and nina are very professional and very friendly the job was done fast and super clean
are Your best interests is our top priority when installing your new ductless unit. This is why we only offer fair prices and recommend units that are suitable for your budget and situation.
Request a service call with no obligation. We'll make sure you have the knowledge to make the right decision for your home's comfort and efficiency.