'I think that being a smaller shop gives us an advantage.'
It's an advantage in the required skill and experience levels, which one really must acquire to be in this trade.
Not having a large workforce and the ability to accumulate a ton of income sounds worse than it is.
Because with a large workforce comes inconsistency: varying skill levels, quality, and overall respect for this trade.
We want to create a situation for each of our clients that allows them to rest assured. Assured that things are going as they expect and that their investments are in the right hands.
We want our projects to go smoothly for our clients, without the anxiety that comes with new home improvements. It's about offering my customers my respect for their homes, family, and the HVAC trade.
Listen, I want to make money, and lots of it, but not the increased stress and anxiety that comes with it. In the HVAC trade, there are too many companies that are quantity focused rather than quality.
Silicon Valley Comfort is a small family business. It's just my fiance and I. Together, We provide 20 years of trade experience for our customers. We continue our education to be at our best. We are contributing members of the largest HVAC associations in America.
The ACCA writes the book of Heating, Ventilation & Air Conditioning designs, trade regulations, and standards. Silicon Valley Comfort has been accredited by the Air Conditioning Contractors of America (ACCA) Quality Assured (QA) program.
We educate each of our clients regarding their home's heating and air conditioning systems. We work alongside them, which helps them understand what it takes to correctly do these projects. We show them how to maintain it all once we're finished.
When projects operate with close communication between the homeowners and ourselves, our customers are much more aware of how the system works.
They're also much more mindful of the importance of maintenance and what it takes to keep their new equipment running as we've designed it. Our reputation means more to us than a quick buck.